How many times have you walked away from a conversation or ended a meeting wondering if you smartly answered a question? A Q/A moment is a great opportunity to deliver a message, exhibit leadership and above all, not annoy the person asking a question.

Here are a few tips to keep in mind:

Be brief. Less is more. 
Be direct. Just answer the question. 
Be confident. Don’t use qualifiers like “I think."
Be positive. Never defensive or hostile. 
Be polite. Even if you don’t like the question. 
Be fact-based. Don't lose credibility with a made-up answer. 
Be done. Know when you are finished and stop. 
Be harmonious. Don’t say “Yes, but...” 
Be present. Make strong eye contact. 
Be engaged. Lean-in to show interest.

Remember, answering questions can be a great opportunity to exhibit leadership if you handle it right. And always prepare for the one dreaded question you hope you don’t get.